Privacy Policy
Last updated: July 30, 2026
CatchCall ("we," "us," or "our") operates the website catchcall.online and provides AI-powered missed-call text-back and lead capture services (the "Service"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
- Contact information you provide through our forms: name, company name, trade, phone number, and email address.
- Communication data: if you interact with our SMS service, we process the content of those text messages, timestamps, and delivery status in order to provide the Service.
- Usage data: basic technical information such as browser type and pages visited, used to improve our website.
2. How We Use Your Information
- To respond to your inquiries and set up your free trial or subscription.
- To provide, operate, and improve the Service, including sending SMS messages you have consented to receive.
- To send service-related notifications (setup updates, appointment confirmations, support replies).
- To comply with legal obligations.
3. SMS & Mobile Information
When you opt in to receive SMS messages from CatchCall, we use your mobile number solely to communicate with you about your service request, appointments, and account.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share information only with:
- Service providers that help us operate the Service (e.g., telecommunications carriers, scheduling and CRM tools), bound by confidentiality obligations.
- Legal authorities when required by law, subpoena, or to protect our rights and safety.
5. Data Retention & Security
We retain your information only as long as needed to provide the Service and meet legal obligations. Data is encrypted in transit using TLS. While no system is 100% secure, we apply commercially reasonable safeguards to protect your information.
6. Your Choices & Rights
- Opt out of SMS: reply STOP to any message at any time. You will receive one confirmation message and no further texts. Reply START to re-subscribe.
- Help: reply HELP to any message or email us.
- Access or delete your data: email us at the address below and we will respond within 30 days.
7. Children's Privacy
The Service is intended for business users and is not directed at children under 13. We do not knowingly collect information from children.
8. Changes to This Policy
We may update this policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be announced on this page.
9. Contact Us
CatchCall — Based in Austin, TX
Email: hello@catchcall.online
Website: catchcall.online